1. Introduction
United Property Managers LLC ("United Property Managers", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry for property management services, or engage with our text messaging programs.
Please read this Privacy Policy carefully. By using our website or providing your contact information, you agree to the collection and use of information in accordance with this policy.
2. How We Collect Information
We collect personal information that you voluntarily provide to us through the chat widget embedded on our website — a floating chat launcher you can open to inquire about our property management services:
- Contact Information: First and last name, email address, and telephone/mobile phone number.
- Property Details: Physical address, city, property type, current rental status, and details about your Florida vacation rental.
- Communications Data: Records of inquiries, messages, notes, and preferences you submit through the chat widget or customer care interactions.
- Technical and Usage Data: Internet Protocol (IP) address, browser type, device information, operating system, and interaction timestamps.
When you submit an inquiry through the chat widget, the information you enter is transmitted to United Property Managers for the sole purpose of responding to your request. The chat widget is the only consent-collecting form on this website. No mobile information you submit through the chat widget is shared with third parties or affiliates for marketing or promotional purposes.
3. SMS Opt-In Details & Mobile Messaging Privacy Protection
We take your mobile privacy with the highest degree of seriousness.
When you open the chat widget on our website, submit your mobile phone number, and provide consent, you are opting in to receive text messages from United Property Managers on the mobile telephone number you provided. Your SMS opt-in data and consent are collected solely through the chat widget and are never shared with third parties or affiliates for marketing or promotional purposes.
Strict Non-Sharing Policy for Mobile Information:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
SMS Program Types:
- Informational / Customer Care SMS: When you provide your phone number and request information, you may receive follow-up messages regarding your property analysis, service consultations, and onboarding updates.
- Marketing & Promotional SMS: If you explicitly opt in to marketing text messages, you may receive periodic market reports, seasonal management specials, and industry news.
Message Frequency: Message frequency varies based on your inquiry and ongoing interactions with our management team.
Rates: Message and data rates may apply depending on your cellular service provider plan.
Opt-Out / STOP Instructions: You may opt out of receiving text messages at any time. Simply reply STOP to any message you receive or text STOP directly to (941) 304-5780 (+1 941-304-5780). Upon receiving your request, we will send a confirmation message and cease sending text messages.
Assistance / HELP Instructions: If you need assistance with our text messaging program or have questions, text HELP to (815) 735-5949 (+1 815-735-5949) or email us at hello@unitedpm.com.
4. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing customized property revenue forecasts and management service proposals.
- Responding to your inquiries, scheduling property consultations, and answering questions.
- Managing our ongoing property management operations, owner reporting, and support.
- Improving our website performance, user experience, and service delivery.
- Complying with applicable legal obligations, tax regulations, and real estate standards.
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share personal information only under the following limited circumstances:
- Service Providers: We may share data with vetted third-party vendors who provide technical infrastructure (e.g. cloud hosting, secure email dispatch). These vendors are bound by contractual confidentiality and are strictly prohibited from using your data for their own marketing.
- Legal Requirements: If required by law, subpoena, or regulation, or to protect the rights, property, or safety of United Property Managers, our clients, or the public.
The foregoing does not apply to mobile information or text messaging originator opt-in data and consent. Such mobile information is never shared with third parties or affiliates for marketing or promotional purposes and is not sold or otherwise disclosed to any other party, except as described in Section 3 above.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, loss, alteration, or misuse. However, please be aware that no electronic transmission over the internet is completely infallible.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences, understand how visitors interact with our site, and improve our content and services.
- Essential Cookies: Necessary for the website to function and to enable core features such as secure form submission.
- Analytics Cookies: Allow us to collect aggregate, non-identifying data about site usage so we can improve our website performance and user experience.
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of this website. We do not use cookies to share or sell your personal or mobile information to third parties or affiliates.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, request corrections or deletion of your information, or revoke consent to communications. To exercise any of these rights, please contact us using the details below.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
United Property Managers LLC
Phone / HELP Number: (815) 735-5949
SMS STOP Number: (941) 304-5780
Email: hello@unitedpm.com
Mailing Address: 6304 114th Dr. E., Parrish, FL 34219
Service Area: Sarasota & Tampa Bay Area, Florida